VoiceNEXT has been in the business of creating effective hybrid work models long before the pandemic forced splitting time between the office and home to be the ‘new normal.’
As a NJ-based company, VoiceNEXT has provided unparalleled service to its customers for upwards of 18 years and has transitioned from a voice communications to a cloud communications company over the years, according to Chief Executive Officer Gary Cooper.
“We help businesses work in the same space whether the employees are in the office, virtual, on the road, at the beach, or on the golf course,” Cooper said, adding that the company specializes in both internal and external communications.
VoiceNEXT is a hosted PBX phone company, meaning that the brains of the phone system are hosted in the cloud on the company’s network. A business’s phone then gets connected to the Internet and it connects back to the PBX in the cloud, ensuring uninterrupted service even during power outages.
“We make it easy for businesses to communicate, especially during critical times like inclement weather and power outages,” added co-founder Michael Galkin. “To increase efficiency and productivity, it all starts with communication.”
Cooper and Galkin pride themselves on VoiceNEXT being a phone company that actually answers the phone, guaranteeing customers 24/7 live support. Along with 24-hour support, the company offers free onsite installation and training at no cost to clients in the New York metro area.
The founders also believe in being a good community partner, so they work with a wide variety of local non-profit groups, providing them with exceptional service for minimal cost.
“I always say that the highest form of spiritual energy is helping others, and that’s the reason we’re here,” said Cooper. “We care just as much about our clients’ businesses as they do.”
The company has been a member of the Middlesex County Regional Chamber of Commerce and other local chambers for 15 years, being an important sponsor at events, including the annual Largest Networking Party.
To learn more about VoiceNEXT, visit www.voicenext.com.